Shipping and Delivery Policy
Last Updated: January 01, 2026
This Shipping and Delivery Policy explains how services purchased through the Cardex platform operated by Thinkub Labs are delivered to users.
Since Cardex is a digital platform, all services are delivered electronically.
1. Overview
Cardex is a professional networking and digital identity platform developed by Thinkub Labs.
Users may purchase digital services such as:
- Premium membership plans
- Enhanced profile features
- Networking tools
- Promotional or visibility features
- Platform-based add-on services
All services are delivered digitally through the platform.
2. Digital Delivery
After a successful payment:
- The purchased service will be activated automatically in your Cardex account.
- In most cases, activation happens instantly or within a few minutes.
- In rare cases, activation may take up to 24 hours due to system processing or verification checks.
Users will receive confirmation through:
- On-platform notification
- Email confirmation
3. Account-Based Delivery
All services are delivered directly to the user account associated with the purchase.
Users must ensure that:
- Their account email address is correct
- Their account remains active
- Login credentials are secure
Thinkub Labs is not responsible for delivery issues caused by incorrect account information.
4. No Physical Shipping
Cardex provides fully digital services.
Therefore:
- No physical products are shipped
- No courier or postal services are involved
- No shipping fees apply
All features are accessible through the Cardex platform dashboard.
5. Delivery Delays
In rare cases, service activation may be delayed due to:
- Payment gateway verification
- Platform maintenance
- System upgrades
- Technical issues beyond our control
If your purchased service is not activated within 24 hours, please contact our support team.
6. Service Availability
Some services or features may only be available in certain regions or may depend on platform updates and product releases.
Thinkub Labs reserves the right to modify or update service availability as the platform evolves.
7. Failed Transactions
If a payment fails but the amount is deducted:
- The payment gateway will usually auto-reverse the transaction within 5–7 business days.
- If the issue persists, users should contact their bank or payment provider.
8. Contact Us
If you have questions regarding delivery of services or payment confirmations, please contact us.
Thinkub Labs
Website
support@thinkub.in